# Marqeta Program Management

Turn your card program vision into reality

## Propel your program with expert guidance and dedicated support

You know your business - we know payments. With Marqeta as your guide, we can help make your card program goals come to life.

## Why partner with a program manager?

A program manager can help you to mitigate the inherent complexity of running a card program and provide trusted guidance and expertise to orient your program towards meeting business goals.

### Improve your time to market

A Program Manager guides you through program setup swiftly and efficiently, helping enable faster time to market while ensuring a strong focus on quality and fostering a culture of compliance.

### Navigate compliance & risk challenges

A Program Manager helps to proactively manage compliance and fraud risks, staying ahead of legal and regulatory changes and challenges that may impact your program. Our comprehensive approach helps keep you protected, allowing you to focus on your growing business.

### Reduce operational burden

Eliminate the need to build teams and processes from scratch. A Program Manager helps to provide comprehensive support, handling the operational complexities and allowing you to focus on your core business activities.

### Drive program success

With a Program Manager overseeing your card program, you gain peace of mind knowing that experienced professionals are helping to ensure its smooth and effective operation. This expertise translates into greater reliability and success for your program.

## Why choose Marqeta as your program manager?

Many companies offer program management services, but not all are created equal. Choosing Marqeta means partnering with a global leader with a decade of experience managing innovative card programs. Beyond our expertise, we orchestrate a trusted partner ecosystem, handling the complexities so you can focus on scaling with confidence.

### Launch successfully

### Protect your brand

### Dedicated support

### Drive growth

### Comprehensive Support at Every Step

Our comprehensive program management services offer expert guidance and support, helping to set up your card program for continued success.

#### User Experience

Pre-built toolkit of UI components customizable to your brand to swiftly launch your front-end experience.

#### Cardholder Support (IVR, Live Agent)

Comprehensive cardholder support channels with 24/7/365 coverage.

#### Dispute Management

End-to-end management for your cardholder disputes and chargebacks at scale.

#### Compliance

Adhere to regulatory, bank and network requirements with help from dedicated teams and enhanced processes.

#### Fraud Tools

Always-on technology to detect and mitigate fraud throughout the cardholder journey.

#### Dedicated Account Team

Team of payment experts to guide your card program strategy and implementation.

#### Card Design & Fulfillment

Choose any card design and partner with a preferred fulfillment provider that will best serve your needs based on use case.

#### Program Support

24/7 global production support for your program questions, issues, and escalations.

#### Portfolio Migration

Expert support and advanced data migration tools to help ensure a smooth, compliant, and seamless transition.

### Customer Testimonials

> “Marqeta’s expertise in financial services and relationships across the payments ecosystem has enabled us to implement a highly successful card program. Their integrations with the issuing banks and card networks have been instrumental in helping us establish our program, and Marqeta’s attention to fraud, risk, and compliance has matched our high standards as we scale. These capabilities have allowed us to accelerate our time to market and better serve the needs of Square sellers.”  
> Christina Riechers, General Manager of Business Banking, Block

> “Marqeta is an incredible partner to Ramp, the first corporate card that actively helps customers spend less. Picking Marqeta as a partner was an easy choice — their modern platform for developers is unparalleled, and alongside the expertise and knowledge they bring to the table, they’ve been the ideal partner to help us get to market and scale quickly.”  
> Eric Glyman, CEO and Co-founder, Ramp

## Ready to elevate your card program with Marqeta's expertise?

Contact us today to discover how our innovative technology, scalability, and dedicated support can help fuel your success. Let us help take your card program to the next level—reach out now!